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ABOUT PETER VARDY.

Pleased to serve Edinburgh and the surrounding areas.

Meet the team

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Johnny Kildare

Franchise Director
  • Years at the dealership 10
  • Years in the industry 21
  • Department Management
  • Hobbies Classic car restoration

Andrew Clark

Managing Partner

Scott MacFarlane

Service Manager
  • Years at the dealership 2
  • Department Aftersales

Craig MacQueen

Corporate Sales Manager
  • Years at the dealership 3
  • Years in the industry 18
  • Department Corporate Sales
  • Hobbies Golf and motorcycling

James Haston

Sales Controller
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies Football, motorsport and gym

James Whitehouse

Showroom Host
  • Years at the dealership 3
  • Years in the industry 3
  • Hobbies Family, Travelling and BMWs

Ryan Kecheran

Service Advisor
  • Years at the dealership 3
  • Years in the industry 4
  • Department Service
  • Hobbies Football and BMW M Cars.

Ross Green

Senior Sales Executive
  • Years at the dealership 25
  • Years in the industry 29
  • Department Sales
  • Hobbies Edinburgh Speedway Team

Derek Patterson

Senior Sales Executive
  • Years at the dealership 3
  • Years in the industry 6
  • Department Sales
  • Hobbies Football, rugby and family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work carried out was as expected and on time

Service

This is a quality brand and you provide appropriate levels of service.

Service

Easy to arrange and all went smoothly. Collection/delivery driver very helpful and Grace looked after the job well.

Service

Ryan was great and arranged a courtesy car when we were waiting for a part

Service

Very helpful.

Service

Great staff, personal touch from Sales person more than 18 months on.

Service

Courteous and good service

Service

Caring and professional

Service

The experience was well handled !

Service

No problems from start to finish

Service

Great work. Knowledgeable staff

Service

During Covid-19 pandemic they made me fell safe providing all hand cleaners and cleaning areas regularly and all wearing masks.

Service

There was no courtesy car available for my visit. Having been a customer of Peter Vardy BMW for well over 10 years, one of the sales staff whom i know well (Derek) offered their car to use until the work on mines was complete. Great service from all

Service

Poor communication No updates given during the day and agreed work not completed on collection. Agreed pick-up time was 5.30pm. Our wait-time was then 90minutes - we were given back our vehicle at 7pm but with agreed work not completed.

Service

Have been using this facility for over 20 years and have not been let down once.

Service

Staff helpful and considerate

Service

Everything answered swiftly and handled efficiently

Service

No problems

Service

Helpful, knowledgeable staff

Service

Standard of service was exemplary.

Service

Friendly and efficient staff at the service centre. The staff were very helpful during the time spent at the garage. Always kept up to date with when the car would be ready.

Service

The video health check lets me see what is being found and action required. I had use of loan car for three days while the necessary work was being diagnosed then repaired. The third day was as a result of me being unable to pick up the car on time

Service

Efficient

Service

Car health survey carried out and common sense used to not to do partial repair work as all the parts were not available . Not able to accommodate me due to working away from home. Had to take a broken car on a 600 mile round trip.

Service

No messing about, they get on with it

Service

The staff looked after me well

Service

Grace was excellent

Service

Kept informed, helpful. Very professional

Service

Overall great service to resolve issue

Service

Seamless process and excellent communication.

Service

In and out in a day with a smile.

Service

Kept me informed as to progress during the day

Service

Couldn't have asked for any more

Service

I have never had any faults with BMW and can see any coming for foresee future

Service

Again, based on Ryan's service ,he was a credit to Peter Vardy and focussed on ensuring I was satisfied with the service , this makes the difference when you have a lot of choices to make when buying a car .

Service

Dealt with at time booked, completed in reasonable time, returned clean, wouldn't know anyone else had even been in the car.

Service

Customer service representative in the branch was so helpful. She kept me informed through your the day.

Service

No problems

Service

Kept me informed through the whole process and handover was very personalised and simple

Service

No need to comment; it was very good service.

Service

Car picked up, work done, cleaned and returned.

Service

Nothing is too much bother

Service

ALWAYS a pleasant experience, staff are welcoming, respect you regardless if you are buying a second hand car or brand new.

Service

Grace was very helpful. Actually had 2 cars in with her and she kept me updated, waited for me picking them up even though she should have been finished.

Service

I think the service you provide is at the very top end of the scale and you couldn't be any more helpful, I was very satisfied

Service

Peter Vardy Ltd always looks after the customer - I knew what to expect and I was not disappointed. Covid 19 had kicked in between this visit and my last visit - it was handled as I expected; professionally!

Service

As always, excellent customer service

Service

Really pleased

Service

Customer service and quality of service

Service

Everything I expected and no issues

Service

Very helpful staff. Coffee on demand.

Service

Exceptional service from the moment you arrive u till you leave.

Service

Did what they said they would do.

Service

Brilliant service from Peter Vardy, as booked our car in for a full service during this awful lock down, and the staff there kept us informed all the time, when it would be possible to do so.

Service

Very efficiently done and nice staff

Service

Everything perfect.

Service

Despite the current situation I was well looked after

Service

Always a good experience

Service

Very friendly and professional. Good facilities.

Service

Appeared 30 mins early for time slot and wasnt a problem

Service

Kept informed throughout the day and measures in place for COVID handover.

Service

Good, professional and very quick service

Service

professional team and attention to detail

Service

Very efficient

Service

My experience in purchasing and delivery of the car with Zac Crawley was top drawer. He was attentive, listened, gave honest advice through the complete sales process. In fact he managed to save my business as I was almost about to take it elsewhere.

Sales

First class service

Sales

Fantastic service given by the team at Peter vardy Edinburgh

Sales

James Haston was great to deal with mainly over the phone, and when I went down to pick up the car again himself and Ryan were extremely helpful in showing me around the car and making the experience enjoyable.

Sales

After a few hick ups in securing the car at the beginning zack and lorenzo went over and above to get me the car I was looking for. Zack is a Great salesman kept me informed about the car the whole process of the build and lorenzo is a great manager.

Sales

I attended during a promotional event and the centre was very busy. Whilst the experience was ok there was a lack of test drive vehicles available on the day. I would contrast that with the delivery of the vehicle was very good and efficient.

Sales

As above and very honest great service ??

Sales

Whole process in buying a new vehicle was completed in a stress free maner

Sales

We were looked after very well while in the dealership

Sales

the experience was very easy and straight forward.

Sales

All paper work etc was completed ahead of collecting the car which made everything very easy.

Sales

I found the experience a pleasure and was made very relaxed.

Sales

No pressure environment

Sales

Excellent experience.

Sales

Handover worked smoothly as planned

Sales

250 characters is not enough for me to describe how superb Jordan Moffat and Valentino Molfino are. The sale and customer service experience was second to none and they are the reason why I will visit Peter Vardy BMW when I buy my next car.

Sales

Fantastic service

Sales

Its my first BMW and the first time I've had a hassle free purchase. The service was excellent a well deserved 5

Sales

Unfortunately delivery was delayed due to Covid 19 but I was kept informed of progress.

Sales

All staff were courteous, helpful and friendly.

Sales

Brilliant team, any questions raised were dealt with very quickly. On collection day -a very welcoming environment despite the restraints presented due to the current pandemic. Made to feel very special, a great experience!

Sales

Faultless from start to finish. Everything explained brilliantly and was able to run over the controls for the new car making it easy to understand and confident of taking car away without further questions. Ross was at hand on the day.

Sales

No issues during purchase and delivered on time. The genie (Ryan I think) was great and the car reveal was first class. Also nice touch to be thanked personally by the manager Valentino and flowers given to my wife on our first wedding anniversary

Sales

Yes they were quick and very easy to chat to.

Sales

I was made to feel welcome and special and although I more or less knew what I wanted I was given every assistance in making my final choice.

Sales

Ross Green has been excellent from beginning to end. Always appreciate his advice and support through the whole process. This must be about my 8th BMW that he has sold me now :)

Sales

Dealing with Zac was fantastic. He was quick to respond to our enquiry and we loved the videos of the car he sent us.

Sales

Once the car was delivered to BMW centre, Ross contacted me to organise delivery at my convenience. I came into contact with your genius staff member Ryan. He took me through controls and I left totally satisfied and proud to again own a BMW.

Sales

A very welcoming atmosphere at the dealership. All appropriate safeguards re Covid were in place, but without feeling overwhelming. I arrived slightly early but was seen to straight away, procedure was explained and was given a thorough handover.

Sales

The delivery of the car was held up because of the Covid virus but we were in touch with the dealership by phone throughout and were able to get the handover completed as soon as it was possible. Thomasz was there to take us through that as well.

Sales

From initial quotation to handover the whole experience was faultless. I couldn't have asked for more.

Sales

Very professional.

Sales

A complete pleasure.

Sales

Tomasz explained everything well

Sales

Zac & Ali very professional and knowledgeable.

Sales

The knowledge of the sales team was 1st class.

Sales

Excellent customer service from Jordan Moffat at Peter Vardy BMW Edinburgh

Sales

Unfortunately we had to collect our car during the covid19,All the staff were brilliant asking us if we were ok,the hand over was different from what we were used to,but the sales team were great.

Sales

We always look forward to uplifting our new vehicle and, even during such difficult and unprecedented times, the complete experience was special.Derek Patterson has been our initial point of contact for sales and it is like dealing with an old friend