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On this occassion my car was collected, serviced and then delivered bsck to me with no fuss
Made every effort to get the car back to us quickly.
Don't know where to start I am on my 4 th car with Peter Vardy BMW and would not buy a car from anyone else from sales to service aftercare they go above and beyond to help get it sorted everytime and get it picked up and delivered back and like new
Car passed MOT. Staff kept us informed at each stage. Courteous phone call to say car ready earlier than expected. Car valeted and spotless when picked up.
Beautiful showroom and salesman very efficient
Work completed within the day with updates being provided during the day of progress. All work completed to a high standard with excellent level of service provided.
Satisfied with standard of work, pleased with unexpected complimentary wash and vacuum.
Efficient & friendly service
They are attentive, friendly and resolved my issue.
Couldn't be better.
5 star service from the employees at every level - thank you.
Kept up to date. Great COVID measures. Everything delivered a spromised
All the work got done to my satisfaction.
The staff kept me informed throughout of progress and reason for not having car back on same day. The part was delivered to Centre as expected and far returned when promised. Great communication from Service Team
The whole process was completely hassle free.
Excellent service, e.g. when my car had to stay at the Dealership until a part arrived from BMW the following week, the service agent kindly arranged for my car to be dropped off at my house.
Plenty information and video
The work was completed promptly.
Excellent service. Very professional and a great help
Nicole was great and kept us informed through it all.
Sales and more importantly the after sales service is excellent and they continue to treat me like a valued customer. In return I have now purchased 4 new cars from them since 2014. Amazing service all round and a great team of people on site.
Achieved what was needed with minimum of fuss.
Our car is always looked after really well by your staff.
Agreed work was carried out satisfactorily.
Looked after me, great communication. With detailed information in regards to the status of the car, well presented and easy to understand
Peter vardy service experience was second to none the service amazing and receptionist nicole helped as much as she could
i am very satisfied with my experience at peter vardy, i was given a nice clean area to wait while my car was being serviced and was sent a video of underneath my car being inspected very good.
Loved the video presentation of my car. Car handed back in lovely condition as it has been valeted
Technically the work was fine. Friendly staff, good advice.
Always greatly satisfied. Always feel welcomed.
Competent, helpful & friendly staff who give customers, like myself, the feeling that they really care! I have never felt as satisfied as with BMW Peter Vardy.
Job done well. Service was wrong but not bmw s fault so sorted by Grace at bmw. Car was done well too.
Easy and friendly to deal with.
Good and professional service
Staff very attentive and helpful. Good coffee too!
Everything was completed as expected
Car well serviced and spotless on return.
was not forced into anything by pushiness
Been a customer for many many years at Peter Vardy and have always received first class service
No delays or problems. Well managed
Easy and stress free
Very professional and helpful staff. I was grateful for the use of a car while mine was being serviced and being kept informed of status of work being carried out.
Was very pleased with the service from booking in through to the service and updates. I was also delighted to have my vehicle uplifted and provided with an excellent curtosy car.
Brian Boyd always makes sure that the work is done well. We trust him to get it right. He's interested and he listens.
Good service all round.
Excellent polite service and good value
Doing the best they can in the pressent circumstances.
This was our third car from P Vardy and each has honesty been a pleasure.
Very good anti virus procedures and prompt reception by service advisor. Sent video of vehicle inspection and received text when ready for collection.
Slight issue with my car however, Nicole was absoutely fabulous in looking after me. she text and updated me everyday while my car was in the workshop. She is such a credit to the aftersales team.
The staff really care and remember me, even if I haven't been for a year. You feel like part of a family. They treat my car with the same care I do myself. I trust them to do the work properly. They make sure I get what I need to be comfortable.
Very quick appointment ( maybe due to Covid 19) and certainly very quick turnaround.
Can't fault the dealer service from start to finish
probably because I was satisfied
Can't fault it
Job done on time
Very professional and courteous staff.
Very satisfied with the service
Very welcoming and helpful
Everyone at Peter Vardy Edinburgh was excellent, I received the best customer service from purchasing my car to picking it up! Janos and Connor looked after me and showed me everything about my new car when I picked it up.
Brilliant customer service from initial enquiry to delivery of the car. James made the whole process an enjoyable experience.
Staff were very polite and helpful
Awesome Service from start to finish with Ross and never felt pressured into buying the car I was interested in.
The purchase and delivery was excellent something I have not experienced before, Tomasz was as excited as I was for the delivery of my car and Hannah went through the paperwork and introduced me to the car in a professional manner, really impressed.
Nice people, well informed about product and not pushy
Staff really look after you
Sales staff could not be more helpful and polite
Fantastic service from start to finish. Our advisor Janos Barko was extremely informative, professional and responsive. Would highly recommend to friends and family.
Great service from all the staff, from reception to sales to handover
Excellent customer service throughout.
I couldn't fault the BMW staff involved and found them extremely helpful at all stages of my car purchase.
Very easy process
First class service, Ross and the team carried out fantastic customer service from the initial call right through to the handover of my new car
Completely satisfied!! Jordan, Hannah (Customer Experience Manager) and Ryan (BMW Genius), we're all brilliant! I was thoroughly looked as soon as I walked through the door, until I drove away, with all Ryan's expert advice still fresh in my mind.
As I said before Tomaz was great he went through everything with me and he made feel important.
Given everythingvthat has gone on this year the BMW centre went beyond the call of duty to make sure everything was perfect in the end
Great experience!! Ross kept me updated throughout and dealt with all the changes I asked to make quickly and without any fuss.
people really helpfull and friendly
They were everything you'd expect
Again helpful and honest in their manner/approach.
Ross Green at Peter Vardy, Edinburgh was really good and a pleasure to do business with. Could source my car so had to be made and although I had to wait 3 months for my car, he kept me updated on a regular basis.
Changing car was stress free and handled professionally from choosing new car to the handover process. First class service all round.